Treating Customers Fairly (TCF) is a core principle of our company and the way we conduct our business. At Wealthcare, we’re committed to treating customers the way we’d like to be treated. For us, TCF is more than just a box-ticking exercise; it is at the heart of who we are and what we do.
One of the most important ways we ensure TCF is being carried out is by regularly obtaining our clients feedback. We want to know whether your experience of us lives up to your expectations.
- Do we speak to you in terms you can easily understand?
- Do we keep you updated on the progress of your case?
- Would you be happy to recommend us to family and friends?
If you have any feedback, good or bad, we’d love to hear it. Your comments shape our business and we use them to improve the things that matter most to you. To send your feedback to our Quality Team, please complete the ‘Get in Touch’ form below. Please be assured that your feedback will be dealt with in the strictest confidence.